At Hotel Sarain, the guest experience should feel effortless.

Arrive, check in, enjoy. And when an event takes place or the bar gets lively, the technology must switch from day mode to event mode with just a few actions.

With the new solution, audio zones can be controlled centrally, event sources can be integrated cleanly, and operations stay lean because telephony, hospitality and security were designed as one coherent system. The result supports the atmosphere and genuinely reduces workload for the team.

For a hotel and hospitality business, what matters is reliability and an intuitive user experience for staff, without any complexity in day to day operations.

Projekt:

• Operation and integration of a hospitality system for the guest area
• Introduction of a VoIP telephony platform for reception and internal operations
• Deployment of a centrally controllable multi zone audio system for restaurant, bar and events
• Integration of presentation technology for events
• Implementation of a surveillance system to improve operational security

Team and training:

Mirko Casanova and Remo Eugster were responsible for implementation and commissioning and handled the handover in a way that reception and service teams can operate the key functions, audio zones and event workflows independently.

Result:

A complete solution for a hospitality business with one integrator, fewer interfaces, a consistent operating concept and a modern setup that strengthens both guest experience and daily operations.